Data Protection Declaration

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data. Providing personal data is generally not obligatory. Personal data is any information relating to an identified or identifiable natural person.

1. General information

1.1 Collection of metadata

When you visit our website, our web server automatically collects and stores information in server log files that your browser transmits to us. This includes:

• Browser type and version
• Operating system used
• Referrer URL (the previously visited page)
• Host name of the accessing computer (IP address)
• Time of the server request

This data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use. The legal basis for the collection of this data is Article 6(1)(f) GDPR, which allows processing for the purposes of our legitimate interests in ensuring the smooth and secure operation of our website.

1.2 Responsible body / Data Controller

The responsible body for data processing on this website is:

2. Contact, inquiries, and orders

2.1 Contact and inquiries

If you contact us (e.g. via contact form or email), your information will be processed to handle and respond to your contact request. The legal basis for this processing is Article 6(1)(b) GDPR, which permits processing for the performance of a contract or in order to take steps prior to entering into a contract.

2.2 Order processing

We process the data you provide for the fulfilment and handling of your order. For this purpose, we may share your data with shipping companies and payment service providers as necessary to deliver your order and process payments. The legal basis is Article 6(1)(b) GDPR.

For international shipments, we ensure appropriate safeguards pursuant to Article 46 GDPR, through standard contractual clauses or adequacy decisions.

2.3 Forwarding of inquiries to sales partners

Depending on your region, your contact details may be forwarded to local sales partners for direct processing. These partners act as independent data controllers for further processing.

3. Marketing and newsletter

3.1 Newsletter

If you subscribe to our newsletter, we use the data you provide to send you regular updates. Sending is based on your explicit consent pursuant to Article 6(1)(a) GDPR. You can unsubscribe at any time via the link in each newsletter.

3.2 Direct marketing

As an existing customer, we may send you information about products similar to those you have already purchased. The legal basis is Article 6(1)(f) GDPR (legitimate interest). You can object to the use of your email address for advertising purposes at any time.

4. Cookies

Our website uses cookies. Cookies are small text files stored on your device that enable your browser to be recognised when you return. We use technically necessary cookies for optimal functionality of the site. You can manage or block cookies in your browser settings at any time.

5. Tracking and analysis tools

5.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to evaluate visitor traffic. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We use IP anonymisation, which means your IP address will be truncated within member states of the European Union. International transfers rely on the EU - U.S. Data Privacy Framework.

5.2 Hotjar

This website uses Hotjar, an analysis tool provided by Hotjar Ltd. Hotjar records mouse movements, scrolling behaviour, and clicks to generate heat maps and create user profiles under a pseudonym.

5.3 Meta (Facebook) Pixel

We use the Meta Pixel, a remarketing service provided by Meta Platforms Ireland Ltd. This allows us to display interest-related advertising to visitors on Facebook and Instagram.

5.4 Google Ads and Remarketing

We use Google Ads to measure conversions and analyze visitor behaviour and visitor interests. This service does not save personal data directly.

5.5 LinkedIn Insight Tag

This website uses the LinkedIn Insight Tag for conversion tracking. The tag collects metadata such as IP address and timestamp but truncates IP addresses to pseudonymise the data.

6. Plug-ins and third-party services

6.1 Google Tag Manager

We use the Google Tag Manager to manage website tags and scripts. The Tag Manager itself does not set cookies or collect personal data.

6.2 Google reCAPTCHA

We use Google reCAPTCHA to protect against automated machine processing and spam on our forms.

6.3 Google Maps

This website may integrate Google Maps for geographical displays. When using Maps, Google may collect data about your usage.

6.4 Vimeo

We embed videos via the Vimeo platform. If you are logged into your Vimeo account, Vimeo may assign your viewing behaviour to your personal profile. You can prevent this by logging out of your Vimeo account before viewing videos.

7. Payment service providers

7.1 Klarna

For payment assessment and processing, we may use Klarna Bank AB. Klarna may perform credit checks as part of its payment services.

7.2 Netsuite (Oracle)

For order processing and merchandise management, we use Netsuite, an ERP system provided by Oracle. Your order data is transferred to Netsuite for contractual processing.

8. Your rights

8.1 Right to information, correction, deletion

You have the right to obtain information about your stored personal data at any time (Article 15 GDPR), the right to correction of inaccurate data (Article 16 GDPR), the right to deletion (Article 17 GDPR), and the right to restriction of processing (Article 18 GDPR).

8.2 Right to data portability

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format, and to transmit that data to another controller (Article 20 GDPR).

8.3 Right to object

You have the right to object, on grounds relating to your particular situation, to the processing of your personal data. If you object to processing for direct marketing purposes, we will no longer process your personal data for such purposes.

8.4 Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority at any time if you believe that the processing of your personal data violates data protection regulations (Article 77 GDPR).

9. Data retention

Personal data will be retained for as long as necessary to fulfil the purposes described in this declaration or as required by law, e.g. for statutory warranty and commercial retention periods. After expiry of the retention period, the data will be deleted.

10. Contact for data protection inquiries

If you have any questions about data protection, please contact us at: